What is a Patient-Centered Medical Home?

A Patient-Centered Medical Home (PCMH) is a team-based health care approach led by a physician or group of physicians. Each patient has their own physician who then leads a care team of who collectively assist the physician in providing comprehensive and continuous medical care to patients with a goal of obtaining improved health outcomes. The 'center' of the medical home is the patient. 'Patient-centered' means considering patients’ cultural traditions, personal preferences, values, family situations, social circumstances and lifestyles. The Patient-Centered Medical Home model is driving some of the most important reforms in health care delivery today. 

Over 80 percent of RIPCPC practices are nationally recognized as a PCMH or are currently in process of becoming a PCMH.  As a patient at one of our PCMH recognized practices, you receive the highest quality of care. Your physician puts you at the forefront of care and coordinates with specialty providers and community resources while considering your individualized needs. As a patient at a PCMH practice, you benefit from increased patient-access, improved patient experience, and the highest standards of quality.

Access: Our PCMH practices have same day appointments reserved so that you can been seen when you’re sick. Unless you are experiencing a medical emergency, you should call your primary care provider before going to the hospital. They can assist with many urgent conditions and services.  

Experience: On an annual basis, PCMH practices collect patient satisfaction surveys to gather important feedback and data and to improve service and care as needed.

Quality: PCMH practices receive and review clinical quality data on an ongoing basis. They utilize clinical data to establish performance goals and identify patients who are due for preventive services, outreaching to patients as needed.

Learn More about PCMH